FAQs - NI Gas & Plumbing Services Ltd

Frequently Asked Questions about NI Gas & Plumbing Services

FAQ's

Find Quick Answers to Common Questions about Boilers, Plumbing, and Our Services.

Here you’ll find answers to the questions we hear most often. If your question isn’t listed, or if you need more detailed information, please don’t hesitate to contact us directly – we’re always happy to help!

Payment Question

Do you have a call out fee?

Yes, we charge a fixed call-out fee that covers the engineer’s travel, diagnosis, and labour. We believe in transparency, so we always provide clear, upfront pricing before any work begins – no hidden costs.

How often should I service my boiler?

Why isn’t my radiator heating up properly?

What causes low water pressure in my heating system?

Service Question

Do you offer emergency boiler repairs?

Yes, absolutely. We provide 24/7 emergency repair services with same-day response whenever possible to get your heating and hot water back up and running quickly.

What areas do you cover?

Are your engineers qualified and insured?

What boiler brands do your engineers specialise in?

Can you install new boilers and appliances?